Terms of Use

GENERAL CONTRACTING CONDITIONS

The following is the contractual document that will govern the contracting of products and services through the website www.revolutionpadelstore.com, owned by Sport Business Solutions S.L. (hereinafter the provider). Acceptance of this document implies that the CUSTOMER:

Has read, understands and comprehends what is set forth herein.

Is a person with sufficient capacity to contract.

Is a person with sufficient capacity to contract.

These conditions will have an indefinite period of validity and will be applicable to all contracts made through the website www.revolutionpadelstore.com of the provider.

The provider reserves the right to unilaterally modify said Conditions, without this affecting the goods or promotions that were acquired prior to the modification.

Identity of the parties

On the one hand, the provider of the goods or services contracted by the CLIENT is Sport Business Solutions S.L., with registered office at TAX ADDRESS: CALLE ESPAÑA, NUM 21 28880 MECO - (MADRID) CIF: B02693588, and with customer service email info@revolutionpadelstore.com, and on the other hand, the CLIENT, registered on the website using a CLIENT name and password, for which they have full responsibility for use and custody, being responsible for the veracity of the personal data provided to the provider.

Purpose of the Contract

The purpose of this contract is to regulate the contractual relationship of sale between the provider and the CLIENT at the moment in which the latter accepts the corresponding box during the online contracting process.

The contractual relationship of sale entails the delivery, in exchange for a determined price and publicly displayed through the website, of a specific product or service.

CONTRACTING PROCEDURE

The contracting procedure may only be carried out in Spanish. If it could be carried out in another language, this will be indicated before starting the contracting procedure.

In order to access the services offered by the provider, the CLIENT must register through the website by creating a CLIENT account. To do so, the CLIENT must freely and voluntarily provide the personal data that will be required.

The CLIENT will select a CLIENT name and a password, committing to make diligent use of them, and not to make them available to third parties, as well as to notify the provider of the loss or theft of them or of possible access by an unauthorized third party, so that the provider can proceed to immediately block them.

The CUSTOMER may not choose as CUSTOMER name words that are intended to confuse others by identifying him/her as a member of the provider, as well as foul, insulting expressions and, in general, contrary to the law or the requirements of morality and good customs.

Once the CUSTOMER account has been created, it is reported that in accordance with the requirements of art. 27 of Law 34/2002 on Information Society Services and Electronic Commerce, the contracting procedure will follow the following steps: Steps that the CUSTOMER must take once he/she has registered to complete the purchase

Selection of the shipping details where he/she wants to receive the purchased product

Selection of the payment method to choose from: cash on delivery, transfer, credit card or Paypal

Use of the discount code if applicable.

Fill in the comments of your order if applicable.

Choice of billing address.

Confirmation of the order.

In any case, the provider's contracting platform will inform the CUSTOMER, once the contracting procedure has been completed, via email regarding all the characteristics, price, forms of transport, contracting date and estimated delivery of the contracted product or service.

Delivery of orders

The delivery of orders will be made to the delivery address freely designated by the CUSTOMER. Thus, the provider assumes no responsibility when the delivery of the product or service does not take place as a result of the data provided by the CUSTOMER being false, inaccurate or incomplete or when the delivery cannot be made for reasons beyond the control of the shipping company assigned for this purpose, such as the absence of the recipient.

Without prejudice to the above, the provider must take the measures required of a diligent merchant so that delivery can be made within the agreed time, and if not, as soon as possible, to the satisfaction of both the sender and the recipient, for which reason no liability can be attributed to the

provider. Delivery times are from 1 to 7 days depending on the stock of the product. The client will be notified of possible delays. Regardless of the contracted service, deliveries will be carried out from Monday to Friday, except on holidays or where otherwise expressly indicated.

In the event that the contract does not involve the physical delivery of any type of product and that they are directly downloaded from the website, the provider will inform the CLIENT in advance of the procedure to be followed to carry out said download.

The provider undertakes that said applications are free of viruses or any other malicious content that may affect the proper functioning of the equipment on which they are installed. Likewise, the provider is not responsible for any uses other than those to which said applications may be applied or for the lack of the minimum system requirements established.

SHIPPING AND RETURNS

Price and validity period of the offer

The prices indicated for each product include the Value Added Tax (VAT) or other taxes that may be applicable and in any case will be expressed in the Euro currency (€). These costs, unless expressly indicated otherwise, do not include the costs of shipping, handling, packaging, shipping insurance or any other additional services and annexes to the product or service purchased.

The prices applicable to each product will be those published on the website and automatically applied by the contracting process in the last phase of the same. The client assumes that in any case the economic value of some of the products may vary in real time. In any case, this will always be communicated in advance to the CLIENTS.

For any information about the order, the CUSTOMER will contact the email address orders@revolutionpadelstore.com. In any case, the order number assigned to you and indicated in the purchase confirmation email must be indicated in the subject of the message or to the teleoperator.

Geographic Block

In accordance with the Geographic Blocking Regulation 2018/302 (RGB), it is established that on this website, content review processes are carried out that appear in different languages ​​in order to facilitate the relationship with users located or resident in other member countries of the European Union. Establish that the prices, depending on the item, will be the same, but the final cost of

the purchase may vary according to other costs that are based on taxation, distribution, logistics and the like. Due to the volume of articles contained in the website, its updates, additions of new products, promotions and the like, and in accordance with the fact that part of this work is carried out by people and typographical errors may occur, in this regard and in order to protect the rights of the consumer as much as possible, in such case, the price associated with the article will be taken as a reference to that established in the Spanish language. In order to be as guaranteeing as possible that in the case of a price dispute, the lowest referenced price for the same article will be applied. In the case of a purchase (whether in its process or completion) in order to address your claim or request, you must provide us with a screenshot or prove the error in the same time range (the same range is considered when the error appears within 24 hours from when you made and/or completed the purchase).

You can contact us through the following email info@revolutionpadelstore.com in the event that you detect an incident.

Right of Withdrawal

The CUSTOMER will have a period of 14 working days from the date of receipt of the product to return it. In any case, the costs related to shipping will be assumed by the customer (according to the consequences of the Right of Withdrawal) and the product must be returned in conditions that allow its subsequent sale. Download Withdrawal Form

Consequences of the Right of Withdrawal

If you exercise your right of withdrawal, we will refund all payments received, including delivery costs to the shipping address determined by you (the only exception being the additional costs resulting from your choice of a delivery method other than the least expensive ordinary delivery method offered at any given time by the website) without undue delay and, except in cases of force majeure, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. The refund will be made using the same channel or means of payment used by you to purchase the withdrawn item. In particular, in the event of a situation that does not allow its return through the normal channel, alternative methods will be established to ensure receipt and not contravene any accounting or tax regulations of the Spanish State. You will not incur any expenses as a result of the refund. Notwithstanding the foregoing, we may withhold reimbursement until we have received the goods, or until you have provided proof of the return of the goods, whichever condition is met first.

You will only be liable for any decrease in the value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of said goods.

The full conditions can be consulted on the Shipping and Returns Conditions page. Download the Withdrawal Form.

HOW THESE CONDITIONS APPLY

These conditions apply generally to the purchasing processes on the website, except in the case where specific conditions are established that will prevail over these general conditions. The specific conditions may be associated with certain articles or changes in the established periods (such as, for example, extension of return conditions for certain articles or for certain periods, advertised on the website). These specific conditions may be advertised directly on the article or through informative or similar banners or pop-up windows.

To establish to you as a user that the company has a service for registering changes to the website, so that in the event of a dispute between the parties, it may be established, especially in relation to the particular conditions that may modify the general ones, the request or presentation of said registration, in order to see, on a certain date, the current conditions for a purchase.

NULLITY

If any of these Conditions or any provision of a contract were declared null and void by a final resolution issued by a competent authority, the remaining terms and conditions will remain in force, without being affected by said declaration of nullity.

COMMITMENT

Since our commitment is based on the maximum satisfaction of our client, as well as the attention and recognition of all the rights that the Spanish regulatory framework recognizes as an end user, we put at your disposal this email info@revolutionpadelstore.com to address any doubt, controversy or question that you wish to raise, confirming that any aspect contemplated in these conditions that you consider violates or contravenes said rights will be attended to and resolved in the best way. In this regard, it is of interest to inform you that in many cases there are European, state and autonomous regulatory developments, and our sales are located throughout the national territory, so sometimes there may be a delay between the entry of a regulation and the subsequent modification in these conditions.

PUBLIC BODIES AND CONSUMER AGENCIES

This website is available to any public, state or autonomous body, in the event of any official inspection that it wishes to establish, and more so if it is intended to help and improve these conditions for the end user. In this regard, in addition to being able to use the usual notification channels of the administration, we ask that you contact us via email info@revolutionpadelstore.com, which will be responsible for addressing any observations that may be considered and implementing those considerations that may help improve concepts such as user experience, right to information, transparency and the like.

APPLICABLE WARRANTIES

All products offered through the website are completely original, unless otherwise indicated in their description.

In accordance with current regulations on consumer goods guarantees, our products have a 2-year guarantee from the date of the purchase invoice (for orders prior to January 1, 2022) or 3 years (for orders after January 1, 2022), although during the first months the defect that the product may present is presumed to be factory-originated, unless proven otherwise, and the customer must prove that it is also a factory-originating defect if it occurs after the sixth month and before two years. Always with an invoice or purchase receipt.

Thus, if the item is damaged and the customer suspects that it may be due to a manufacturing fault, they can make use of the guarantee by contacting our online customer service in the shipping and returns section of the website where they made the purchase, in accordance with the content and limitations established in the General Law for the Defense of Consumers and Users and other applicable regulations.

Sport Business Solutions S.L will process the guarantee with the technical service of the product brand.

Once the item has been analyzed by the technical service, three situations may occur:

· That the technical service fixes the product and it is returned to the customer.

· That the technical service exchanges the item for a new one. In this case, the same item will ALWAYS be returned, and it will not be possible to exchange it for a different one (except in the case of lack of stock).

· That the technical service determines that the product does not have a manufacturing fault and that the exchange or repair is not appropriate. In this case, the customer will be returned the original product.

(Law 3/2014, of March 27, amending the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007, of November 16. BOE No. 76, of March 28, 2014.)

Online dispute resolution

As a Consumer and User, we inform you that in accordance with Art. 14 of Regulation (EU) 524/2013, the European Commission provides a free access platform for the resolution of online conflicts between the Parties, without the need to resort to the courts of justice, through the intervention of a third party, called the Dispute Resolution Body, which acts as an intermediary between the two. This body is neutral and will dialogue with both Parties to reach an agreement, and may ultimately suggest and/or impose a solution to the conflict. Link to the ODR platform

Applicable law and jurisdiction

These conditions will be governed or interpreted in accordance with Spanish law in all that is not expressly established. The provider and the CLIENT agree to submit any dispute that may arise from the provision of the products or services subject to these Conditions to the Courts and Tribunals of the CLIENT's domicile.

In the event that the CLIENT is domiciled outside of Spain, the provider and the CLIENT expressly waive any other forum, submitting to the Courts and Tribunals that are competent and that are legally determined by the laws applicable to this contract.

By placing your order, you accept these Terms and Conditions and the Conditions of the service listed below.

Physical gifts will be available while stocks last, but in no case will the order be sent without its corresponding gift or replacement, if so indicated in the order.
We reserve the right to change the gift items, if they are not available, for others of equal or greater value.
Gifts cannot be exchanged for money, nor are exchanges, returns or guarantees accepted.
Returns of gift items must be previously approved in writing at the Customer Service Center and will be accepted or not, depending on the availability of items.
Shipping costs for exchanging gift items, previously approved, must be assumed by the customer both for the section from their home to our facilities and for the replacement section from our facilities to the customer's home.
In the case of placing an order for which a gift corresponds and there is no stock of the initial order at that time; you will be offered compensation for the inconvenience caused by another item of equal or better characteristics to which the gift item may or may not correspond.
The company is not responsible for the weights of the shovels sent. We try to respect the comments, sending the closest possible weight, but we cannot guarantee its shipment and we are not responsible for possible return costs.
The resolution of any conflict that may arise from the relationship will be resolved in accordance with Spanish legislation and will be submitted to the Courts and Tribunals that are competent and that are legally determined by the laws applicable to this contract.
INFORMATION AND AVAILABILITY OF THE PRODUCTS.

All information regarding the products and/or services offered by Sport Business Solutions S.L. will be published through the Website www.revolutionpadelstore.com, indicating the following information regarding each of them:

· Product brand

· Product model

· Product images

· Product description

· Product price

· Product discounts (if applicable)

· Gifts included (if applicable)

· Deferred payment option

· Other related and recommended products

At any time, new Products may be added to those included on the Website, it being understood, unless otherwise provided, that such new Products will be governed by the provisions of the General Conditions in force at that time.

In the event that at the time of purchase there is no stock of any of the requested products, Revolution Padel Store will inform the Customer of this situation, indicating the possibility of waiting for the stock of the product to be available, cancelling the purchase, implying the corresponding refund of the amounts paid, or, where appropriate, supplying a product with similar or superior characteristics (with the same or even superior qualities), subject to prior approval by the customer.

The availability of the products and stock during the purchase process is mentioned for information purposes only and will therefore not be contractual, since it may be the case that purchases of the same item are being made at the same time, the product may be unavailable and a stock shortage may occur.

As this is e-commerce, the stock is updated online, so it could happen, eventually, that during the purchase process the stock runs out.

In the event of a stock shortage of the product, www.revolutionpadelstore.com will contact the customer to inform them of the situation, indicating, on the one hand, the approximate delivery date on which the order will be supplied, without an increase in price, and on the other hand, the customer will be offered the option of sending them a product with similar or superior characteristics to the one initially ordered, and the customer may exercise their rights of withdrawal and resolution under the same terms as if it were the item initially requested.

If the stock shortage is definitive and the customer does not accept any of the proposed options, the full amount will be paid.